Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscription Policy:

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. I do not offer returns or refunds, as what you are purchasing is a custom made-to-order product that is perishable. Please reach out to me (Andrew) with any questions, as I am happy to replace your bag at no cost to you.

Price Change Policy:

Specialty coffee is a global commodity, and prices can fluctuate based on market conditions, harvest availability, import costs, and many other uncontrollable variables. Because of this, pricing for the Curated Better Morning Coffee at Home Program and all other specialty coffees may change at any time without prior notice.

I reserve the right to adjust pricing as needed to maintain the exceptional quality, freshness, and hands-on service that I Prefer Craft Coffee is known for.

My commitment remains the same — to deliver high-scoring, air-roasted craft coffee curated to your taste and shipped at peak freshness every time.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.